jyya9's Privacy Policy
Your personal information is invaluable to us. jyya9 handles your data with the highest level of security and transparency — find out how we protect your privacy.
Introduction and Scope of Policy
jyya9 ("we", "our") operates a safe and reliable online entertainment platform for players in Bangladesh. This privacy policy describes what information we collect when you use our website jyya9.lat, why we collect it, how we use it, and how we keep it secure.
This policy applies to all persons who visit our website. By using our platform, you agree to the terms of this privacy policy. If you have any questions, please contact us at [email protected].
What Information We Collect
Registration and Account Information
When you create an account at jyya9, we collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- Username and password (encrypted)
- Payment method details (bKash, Nagad, Rocket, Upay)
Usage Information
We automatically collect the following information:
- IP address and device type
- Browser type and operating system
- Site visit times and pages viewed
- Gaming history and transaction records
- Cookies and similar tracking technologies
Financial Transaction Information
To process deposits and withdrawals, we collect:
- Mobile banking account number (partial)
- Transaction amount and date
- Payment verification details
- Bank or mobile wallet reference number
Identity Verification Information
To meet regulatory requirements and prevent fraud, in certain cases we may collect:
- National ID card or passport number
- Identity confirmation documents
- Proof of address
Purpose of Data Use
jyya9 uses the information it collects only for the legitimate purposes listed below:
Data Sharing and Disclosure
jyya9 does not sell your personal information to third parties. However, information may be shared in the following circumstances to provide services:
- Payment processors: Information necessary to complete transactions is shared with payment partners such as bKash, Nagad, Rocket, and Upay.
- Technology service providers: Our trusted partners in hosting, security, and analytics access information only under contractual confidentiality obligations.
- Legal requirements: Information may be disclosed in response to a court order or a lawful request from a competent authority.
- Fraud prevention: Relevant information may be shared with security partners in cases where illegal activity or fraud is detected.
- Business transfer: In the event of a company merger or acquisition, user information may be transferred to the new owner — but still under this policy.
Cookies and Tracking Technologies
jyya9 uses cookies and similar technologies to improve website functionality and personalize your experience. We use three types of cookies:
Essential Cookies
Required to maintain login sessions and ensure security. These cannot be disabled.
Functional Cookies
Remember your preferences (language, game settings) so you have the same experience the next time you log in.
Analytics Cookies
Used to understand which parts of the site are used most. These do not directly identify you.
You can manage cookies by changing your browser settings. However, disabling cookies may cause some features to not work properly.
Data Security Measures
jyya9 applies industry-standard security measures to keep your personal and financial information secure:
In the event of a data breach, we act quickly and notify affected users in a timely manner. However, no method on the internet is 100% impenetrable — you also have a responsibility to keep your password secure.
Data Retention Period
jyya9 retains your information only for as long as necessary to provide services and meet legal obligations:
- Active accounts: All necessary information is retained while the account remains active.
- Closed accounts: Even after an account is closed, certain information may be kept for a defined period based on legal requirements.
- Financial records: Records of financial transactions are retained for an extended period in accordance with legal requirements.
- Marketing data: Information held for marketing communications is deleted immediately upon withdrawal of your consent.
Your Rights
As a jyya9 user, you have the following rights over your own personal information:
To exercise these rights or to raise a complaint, please contact us at [email protected]. We will respond to your request as quickly as possible.
Protection of Minors' Information
jyya9 strictly provides services only to those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.
We verify age at registration. If we become aware that information from a minor has been collected, that account will be immediately closed and the information deleted. If a parent or guardian believes their child has registered on our platform, please contact us at [email protected].
Policy Changes and Updates
jyya9 may update this privacy policy from time to time. Changes may be necessary due to service improvements, legal changes, or technical reasons.
For significant changes, we will post a notice on our website and/or notify you by registered email. Continued use of the platform after changes are made will be considered acceptance of the updated policy.
The "Last Updated" date at the top of the page always indicates the most recent version. Contact us to request a previous version.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, our privacy team is always ready to help:
We aim to respond to complaints as quickly as possible. Complex matters requiring detailed investigation may take a little longer, but we will keep you informed of progress.